Frequently asked questions

Shepherd is shared memory for deeply technical teams. It connects research, hardware, firmware, software, operations, and the tools around them so decisions can be traced across domains and acted on by people and agents. Nothing is sent until you approve it.

An AI chief of staff tracks everything happening across a company's tools, holds the shared context a human chief of staff would, and moves work forward — drafting responses, filing issues, and linking related threads — while a person keeps final approval. Unlike a chatbot, it acts on what it knows rather than only answering questions.

Shepherd integrates with Slack, Messages (iMessage), Gmail, Google Calendar, Google Drive, Google Docs, Notion, GitHub, Linear, Stripe, and Granola meeting notes, plus coding agents including Claude Code, Codex, and Cursor. All of it feeds one shared memory instead of separate silos.

No. Shepherd proposes actions — a drafted reply, a filed bug, a linked task — and a person approves before anything is sent. Nothing goes out on your behalf without explicit approval.

Shepherd runs as a native macOS app, with a web dashboard for your team's shared memory and settings. Setup takes minutes: download the app from askshepherd.ai, sign in, and connect your tools.

Shepherd processes only the sources you or your organization authorize. Access to customer data inside Shepherd is gated and audited, and the Privacy Policy at askshepherd.ai/privacy explains what is collected, how it is used, how long it is kept, and how to delete it.

Enterprise search finds documents; Shepherd preserves how work connects across disciplines. It can trace a requirement from a research note through a hardware decision and firmware change, then propose the next step for a person to approve.

Shepherd is built by the team at askshepherd.ai and is backed by Y Combinator. You can reach the founders directly at [email protected].